Quality and Information Security Policy

The organization seeks continuous improvement of its processes and services to customers. In order to do so, it establishes a Quality Management System based on the UNE-EN ISO 9001 Standards for the scope. "Provision of consulting services in cybersecurity and information technologies. Operation of information systems. Sale of software licenses." As well as the standard UNE-EN ISO/IEC 27001 for the scope “Information systems supporting consulting services in cybersecurity and information technologies, workplace and sale of software licenses”. This policy will pursue the fulfillment of objectives and goals and greater control of the processes, allowing us to achieve customer satisfaction, guarantee the highest information security standards and the continuous improvement of the system. Our policy is based on the following statements:

  • Resolving any kind of need or requirement of our customers by putting our organization, human and technical resources at their disposal to achieve customer satisfaction while guaranteeing information data protection
  • Commitment to comply with all requirements, whether legal, contractual, information security or any other kind, that might be applicable to us based on our activity.
  • Achieving and maintaining high levels of customer satisfaction.
  • Commitment to promote an understanding and dissemination of our Quality and Information Security Policy within the organization, through continuous training and communication to our employees.
  • Guiding our company's personnel to achieve commitment to quality and information security, aiming at at preventing non-compliance and errors by using tools such as weekly monitoring of the work performed.
  • Providing the reference framework of for the establishment of the proposed quality and information security objectives.

The Management of Midway Technologies ensures that this Quality and Security Policy is adjusted to the purpose of the organization, communicated, reviewed, understood and implemented by the company’s personnel in order to achieve continuous improvement in the effectiveness of the Quality Management and Information Security Systems.

September 1st, 2022

Signed: Management

Revision: 02 Date: 01/09/2022

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